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Director - Demand & Supply Planning (Regulated Industry) - 19408
Calgary, AB T2R 1P3 CA | Fully Remote TELECOMMUTE CA
Job Description
Director of Demand & Supply Planning Responsibilities:
Reporting to the Vice President, the Director - Demand & Supply Planning is responsible for integrating all aspects of demand forecasting, inventory control, supply chain management, and cross-functional coordination to ensure the efficient flow of goods in the organization, optimizing both customer satisfaction and profitability.
This a critical leadership role that ensures the alignment of supply with consumer demand, optimizing the flow of products from suppliers to customers while maintaining inventory efficiency and minimizing costs. Key responsibilities associated with this role:
Strategic Planning and Forecasting
- Demand Forecasting:Â Lead the creation and execution of demand forecasts using historical sales data, market trends, promotional plans, and seasonal demand patterns.
- Supply Planning:Â Oversee the development of supply plans to ensure the organization can meet demand while minimizing overstocking or stockouts.
- Data Analysis:Â Leverage analytics and advanced forecasting tools to anticipate market trends, customer behavior, and demand fluctuations.
- Inventory Optimization:Â Ensure efficient management of inventory levels across multiple locations (stores, warehouses, distribution centers), balancing stock levels with demand.
- Stock Replenishment:Â Oversee the timely replenishment of stock to meet demand without incurring excess inventory or carrying costs.
- Safety Stock Management:Â Establish appropriate safety stock levels to buffer against supply chain disruptions, ensuring continuous product availability.
- Supplier and Vendor Management:Â Collaborate with suppliers, manufacturers, and distributors to ensure the timely and efficient delivery of goods.
- Lead Time Management:Â Work with the procurement team to optimize lead times and reduce the gap between product demand and supply.
- Logistics Optimization:Â Partner with the logistics and distribution teams to ensure cost-effective and on-time delivery of products.
- Cross-functional Collaboration:Â Work closely with sales, marketing, merchandising, finance, and operations teams to align demand and supply plans with business objectives.
- Promotions and Marketing Coordination:Â Ensure demand plans account for upcoming marketing campaigns, promotions, and seasonal peaks to avoid inventory issues.
- Key Performance Indicators (KPIs):Â Establish and track KPIs related to demand forecasting accuracy, inventory turnover, stockout rates, and fill rates.
- Continuous Improvement:Â Analyze supply chain performance, identify inefficiencies or gaps, and drive initiatives for improvement in demand and supply planning processes.
- Planning Software Management:Â Oversee the use of enterprise resource planning (ERP) systems, demand planning software, and inventory management tools to optimize planning processes.
- Automation and Innovation:Â Identify opportunities for the automation of forecasting, replenishment, and supply chain functions to increase efficiency and reduce errors.
- Leadership:Â Lead, mentor, and develop teams of demand planners, supply planners, and analysts, ensuring they have the tools, skills, and knowledge needed to succeed.
- Change Management:Â Drive change in planning processes to adapt to evolving business needs, customer expectations, and market conditions.
- Budget Management:Â Collaborate with finance to manage budgets related to inventory, logistics, and supply chain operations, ensuring cost-effectiveness without compromising product availability.
- Cost Control:Â Implement strategies to reduce operational costs, such as optimizing transportation, warehouse storage, and inventory handling.
- Supply Chain Risk Mitigation:Â Identify potential risks related to supply chain disruptions (e.g., supplier delays, geopolitical factors, natural disasters) and develop contingency plans to address these issues.
- Crisis Management:Â Manage response strategies during supply chain or demand fluctuations, ensuring minimal impact on operations and customer satisfaction.
- Customer-Focused Planning:Â Ensure that demand and supply planning efforts align with customer expectations, improving product availability and delivery performance.
- Service Level Management:Â Establish and monitor service levels, ensuring that the organization consistently meets customer demand while controlling inventory costs.
- Lead the evolution of IBP/S&OP processes by enhancing cross-functional integration, improving forecast accuracy, and aligning supply, demand, and financial plans.
- Drive continuous improvement and process maturity in IBP/S&OP through data-driven insights, KPI development, and implementation of best-in-class planning practices.
- Champion a culture of accountability and collaboration to advance S&OP maturity, fostering strategic alignment between commercial, operations, and finance teams.
- Bachelor’s degree; ideally in engineering, statistics, mathematics or economics.
- 10+ years in a similar leadership function
- Proven leadership skills - experience building and managing high performing teams
- Past success operating in an extremely fast paced rapidly changing environment/industry.
- Ability to collaborate with multiple stakeholders in marketing, sales and supply chain.
- Experienced in Production and Supply Chain processes.
- Ability to manage complex data and simplify into key insights.
- Strong presentation skills.
- Agile and hands-on detailed orientated analyst enjoys building models.
- Proven analytical & mathematical thinking, and adept at solving complex problems.
- Used to fast-paced multi-sku industries, with innovation pipelines and complex supply chains.
- Previous experience in a highly regulated industry (food, pharma, etc)
- Base salary ranging from $190,000-$200,000, depending on experience with bonus and benefits Â
- Opportunity to lead during a significant growth period
- Collaborative and inclusive work environment
- Professional development and career advancement opportunities
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Meet Your Recruiter
Dave Banns
MBA, Principal
Recruiting Specialty: Engineering & Operations
As Principal, Dave builds and maintains relationships with our partners. Drawing on over two decades of global recruitment and business development experience, his market knowledge is an invaluable resource to organizations of all sizes. Dave has ambitious goals to work collaboratively with current and new clients to develop cutting-edge, proactive workforce solutions. He has a proven record of exceeding clients’ expectations and cultivating sustainable and mutually-beneficial partnerships.
Dave is also a specialized and consultative recruiter with a focus in Engineering, Manufacturing, Construction and Operations positions. He has a reputation among his clients for implementing unique search strategies to attract top talent and build cohesive teams. Dave has a realistic understanding of how his clients’ businesses function in today’s world and what they will need to thrive in the future. Moreover, he has a deep network, refined ability to spot technical talent and match it with the most suitable company culture.
A former teacher, Dave knows how best to coach and guide individuals he works with. He takes the time to fully understand their goals, encouraging them to develop and follow a career path that is unique to their skills, talents and aspirations. Working with them as their consultant, he opens doors, acting as a conduit between great candidates and high-calibre career opportunities.
Dave holds an MBA in Global Management and a BBA in Marketing. His commitment to community is evident through his enthusiastic support of Big Brothers of Canada and the Make-A-Wish Foundation, as well as his past service as a Board member for The Vancouver Society of Children’s Centres, contributing to the HR & Governance, Finance and Nominations Committees. He is an avid traveler and sports enthusiast who enjoys playing beer-league hockey, golf and skiing. He also dedicates his time to coaching his son's rep ice hockey, baseball and soccer teams.