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Senior Commercial Account Manager - 19244
Job Description
We’re looking for a Senior Commercial Account Manager in the insurance industry. This position can be based in either Edmonton or Calgary, Alberta.
Our client is an independent, Canadian owned, national, full-service commercial insurance brokerage. With offices in Edmonton, Calgary, Vancouver and Toronto.
The Sr. Commercial Account Manager is considered a leadership and project management role especially if the client size or complexity doesn’t warrant an Internal Account Executive in addition to the role and responsibilities of a Commercial Account Manager.
Senior Commercial Account Manager responsibilities:
- Pre-renewal activities, customer updates, marketing and renewal presentations
- On renewal and with new accounts, reviewing the client's current coverage and exposures, and assessing their commercial insurance needs.
- Prepare submissions for marketing purposes, negotiate terms and conditions with underwriters, and communicate binding instructions.
- Managing the account documentation including quotes, endorsements, statement of values.
- Design, prepare and participate in presentations for clients.
- Cross-sell other products and services to existing clients.
- Work closely with both External and Internal Commercial Account Executives.
- Build and maintain a strong, proactive and positive relationship with underwriters.
- Liaise with our billing department and processing team.
- Ensure agency bill accounts are collected and do not incur bad debts.
- Identify and flag any problems on potential lost accounts before occurrence.
- Supervise, mentor and coach the Client Service Representatives, and Commercial Account Technicians assigned to your book of business.
- Support and contribute to the transparent, inclusive, and achievement -oriented team culture.
- Participate in ongoing professional development and training courses.
- Contribute to the design of in-house training programs and best practices.
- Attend & participate and at times lead in daily huddles, weekly meetings, general staff meetings, company functions, and other industry events.
- Contributions to strategic planning, Team development and ongoing HR strategy.
- Assist in development, design and maintenance of on-going industry content communications training for clients/prospective clients, educational and promotional purposes.
The successful candidate has:
- 7+ years of commercial insurance experience.
- Level Two Alberta General Insurance License.
- CRM, CIP and/or CAIB designation is an asset
Compensation and benefits:
- The discussed salary range is competitive depending on experience.
- Candidates with additional experience and higher compensation expectations may also be considered.
- Comprehensive benefits package along with RSP matching and profit sharing.
Only candidates already eligible to work in Canada will be reviewed. Only qualified candidates will be contacted.
Meet Your Recruiter
Cam Macmillan
Managing Director & Co-Founder
Recruiting Specialty: Executive Search & Operations
Cam is passionate about developing world-class teams. That is what he has done as Managing Director and Co-Founder at The Headhunters, and that is what he helps others to do. Cam's clients—a range of Fortune 500 through to owner-managed companies—know him as a strong leader, someone with an extensive network of top talent who delivers on his promises.
Throughout his far-reaching career, Cam has managed manufacturing teams in North America, retail crews, government teams with an international scope, and professional services organizations in Western Canada. Because he understands that great enterprises are made up of people who strive to reach their own full potential every day, his mission is to inspire people to achieve excellence. As an expression of that commitment, Cam sits on the board for the ThresholdImpact Venture Mentoring Service at the University of Alberta and actively mentors entrepreneurs inspired by those who came before him.
Cam is active in the entrepreneurial community throughout Western Canada and has been a member of the Entrepreneurs’ Organization in Vancouver. He is passionate about giving back, and in-line with this value he co-founded ClubNeed, an organization focused on creating unique adventure travel experiences while giving back to communities in Central America. He also volunteers with the Northern Alberta YMCA. Cam is the proud father of three, and is an active cyclist, runner and skier. He has completed a number of marathons, Gran Fondos and triathlons, including Ironman Florida.