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Senior Client Executive and Construction Team Lead - 19386
Toronto, ON M1R 0E9 CA | Work from home flexibility TELECOMMUTE CA
Job Description
What you’ll do:
In this role, you’ll manage a sophisticated portfolio of construction clients, guiding them through customized risk management strategies while driving profitability and operational excellence across the book. You’ll lead all aspects of service delivery, from analyzing risk exposures to negotiating complex coverage with insurers, ensuring your clients receive tailored, high-value solutions.
As a team leader, you’ll foster a collaborative, performance-driven culture that aligns with broader business goals. You’ll mentor and coach a growing team, champion strategic initiatives, and help shape the future of our construction practice. Reporting directly to the Central Region Construction Leader, you’ll have the influence and visibility to drive change and spark growth—both for the business and your career.
Your responsibilities will include:
- Assessing client risk profiles, coverage needs, and claims history to build tailored insurance strategies
- Collaborating with carriers and negotiating program terms and pricing for complex construction placements
- Presenting renewal and proposal packages, and leading high-level client meetings
- Managing billing, collections, and service execution for your client portfolio
- Proactively generating new business through referrals and cross-functional collaboration
- Ensuring accuracy and compliance in documentation, contracts, and binders
- Acting as the main point of contact and advocate for your clients across internal teams
- Mentoring junior staff and supporting their professional growth through regular feedback and development planning
- Participating in strategic planning, performance reviews, and KPI tracking
- Creating a culture of knowledge sharing, communication, and continuous improvement within your team
- Driving alignment with internal business units to identify upselling opportunities and deliver seamless service
- 10+ years of experience specializing in construction-focused commercial insurance
- Proven leadership capabilities with experience mentoring or managing teams
- Strong understanding of construction risk and tailored insurance solutions
- Experience managing and renewing mid-to-large, complex accounts
- Track record of building lasting relationships with senior client stakeholders
- Excellent communication and problem-solving skills
- Proficiency with business systems, Microsoft Office, and internal sales tools
- RIBO and/or CIP license required; CAIB, CRM, or ERM designations a strong asset
- A collaborative leadership style with a passion for team building
- A knack for prioritizing and juggling multiple tasks in a fast-paced environment
- Strategic mindset with a client-first approach to everything you do
- Confidence in leading client meetings, stewardship sessions, and internal reviews
- Competitive salary: $135,000 – $200,000 dependent on experience with bonuses and benefits included
- Access diverse career paths and continuous learning opportunities
- Be part of a culture that values innovation, inclusion, and impact
- Collaborate with industry leaders while making a difference in your community
- Enjoy a comprehensive benefits package designed to support your growth and well-being
Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
Meet Your Recruiter
Lindie De Gouveia
Senior Recruitment Consultant
Insurance
With over 20 years of experience in insurance, financial services and professional recruitment, Lindie is a trusted talent partner for employers and job seekers, who appreciate her consultative, relationship-first approach. She specializes in the placement of insurance and risk management professionals, combining her industry knowledge, recruitment expertise and business acumen to bring a deep understanding of the needs and challenges of her clients.
Lindie has a proven track record of success in the insurance industry, and now applies this expertise to help clients build and motivate high-performing teams. She led the implementation and strategic growth of a shortfall insurance product, and has extensive experience as a Senior Risk Analyst. She has developed innovative risk management solutions in areas such as medical shortfall insurance, premium finance and alternative risk transfer mechanisms. Her understanding of insurance operations and risk analysis allows her to connect companies with employees who bring both technical qualifications and cultural alignment to their new roles.
Lindie made the move to Canada from South Africa in 2023. She holds a Bachelor of Commerce with majors in Business Management and Industrial Psychology, further enriching her ability to understand the human dynamics involved in recruitment, including personality ‘fit’ in the workplace. Outside of work, she keeps active with her teenager, balancing school, sports and outdoor activities.