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Senior Claims Adjuster (CGL) - Calgary / Vancouver
Vancouver, BC . CA | Work from home flexibility TELECOMMUTE CA
Job Description
Are you looking to join a company that values your expertise, supports your professional growth, and empowers you to take ownership of your work?
We’re partnering with a leading national insurer that’s recognized for its strong reputation, collaborative culture, and commitment to innovation. This organization is built on integrity and respect – where experienced professionals are trusted to do meaningful work and are rewarded for their impact.
The Senior Claims Adjuster will take the lead on complex Commercial General Liability claims, driving fair, timely resolutions while influencing best practices and mentoring others within a high-performing team.
Key Responsibilities:
- Manage a portfolio of complex commercial liability claims from first notice to resolution
- Evaluate coverage, assess liability, and negotiate settlements within authority limits
- Handle high-exposure injury and property damage claims with sound judgment and precision
- Collaborate with brokers, underwriters, and legal partners to achieve optimal outcomes
- Maintain accurate reserves and ensure compliance with internal and regulatory standards
- Provide technical guidance and mentorship to less experienced adjusters
- Identify claim trends and recommend process or policy improvements
- 5–8+ years of commercial liability claims experience (CGL focus)
- Post-secondary education in Business, Law, or a related field
- CIP designation required; FCIP or CRM preferred
- Strong analytical, investigative, and negotiation skills
- Excellent communication and relationship management abilities
- Ability to manage a high-volume caseload efficiently
- Valid or eligible Level 2 Adjuster’s Licence in Alberta and/or British Columbia
- Competitive salary range: $90,000 – $100,000, depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Comprehensive health, dental, and wellness benefits
- Flexible hybrid work model
- Professional development and continuing education support (CIP, FCIP, CRM)
- Four weeks’ vacation, plus volunteer and wellness days
Candidates must be eligible to work in Canada. Only those selected for interviews will be contacted.
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Meet Your Recruiter
Lindie De Gouveia
Senior Recruitment Consultant
Insurance
With over 20 years of experience in insurance, financial services and professional recruitment, Lindie is a trusted talent partner for employers and job seekers, who appreciate her consultative, relationship-first approach. She specializes in the placement of insurance and risk management professionals, combining her industry knowledge, recruitment expertise and business acumen to bring a deep understanding of the needs and challenges of her clients.
Lindie has a proven track record of success in the insurance industry, and now applies this expertise to help clients build and motivate high-performing teams. She led the implementation and strategic growth of a shortfall insurance product, and has extensive experience as a Senior Risk Analyst. She has developed innovative risk management solutions in areas such as medical shortfall insurance, premium finance and alternative risk transfer mechanisms. Her understanding of insurance operations and risk analysis allows her to connect companies with employees who bring both technical qualifications and cultural alignment to their new roles.
Lindie made the move to Canada from South Africa in 2023. She holds a Bachelor of Commerce with majors in Business Management and Industrial Psychology, further enriching her ability to understand the human dynamics involved in recruitment, including personality ‘fit’ in the workplace. Outside of work, she keeps active with her teenager, balancing school, sports and outdoor activities.