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Sales Operations Coordinator
Job Description
Our client is a well-established and respected organization with a reputation for quality, customer service, and long-term relationships. They offer a collaborative and entrepreneurial environment where employees are encouraged to take ownership, expand their knowledge, and grow professionally. The successful candidate will play an important role in supporting customer satisfaction and helping drive operational excellence across the business.
The Sales Operations Coordinator will play a key role in supporting the sales and customer order process, acting as a central point of coordination between customers and internal departments. This position offers an excellent opportunity for someone who is highly organized, a strong communicator, commercially curious, and interested in developing a deeper understanding of business operations within a specialized, collaborative and team focused industrial environment.
Sales Operations Coordinator Responsibilities:
- Prepare customer quotations by reviewing pricing, inventory, costs, and historical information
- Coordinate with internal and external clients to support customer requirements
- Process customer orders from receipt through production, shipment, and invoicing
- Support the Sales team with pricing, product availability, lead times, and order status inquiries
- Monitor and follow up on outstanding quotations and identify potential sales opportunities
- Maintain accurate customer, pricing, quotation, and sales information within company systems
- Prepare reports related to sales activity, customer orders, and deliveries
- Assist with inventory monitoring and support replenishment activities
- Resolve customer inquiries related to orders, deliveries, warranties, and returns
- Identify opportunities to improve processes and contribute to operational efficiency
- 3+ years of experience in sales support, administration, customer service, order management, or a related role
- Post-secondary education is considered an asset
- Quick learner of new technologies
- Strong Microsoft Office skills, particularly Excel
- Excellent written and verbal communication skills
- Exceptional organizational skills with strong attention to detail
- Experience managing multiple priorities in a fast-paced environment
- Strong problem-solving skills and sound judgment
- Experience with ERP or CRM systems is considered an asset
- Experience in manufacturing, mining, heavy equipment, or an industrial environment is an asset but not required
- A proactive, curious, and growth-oriented approach to work
- Able to work 8-5pm in a west end office
- The discussed salary range is $65,000 - $70,000, depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Benefits package
- Opportunities for professional development and career growth
- Collaborative and supportive team environment
- Long-term career potential within a growing organization
Meet Your Recruiter
Patti Babyn
RPR, Senior Recruitment Consultant
HR, Senior Administrative & Executive Assistants
Specializing in Human Resources, Executive Assistant, and Senior Administrative placements across Canada, Patti has over 15 years of national and global recruitment experience. She brings a wealth of expertise in interviewing, placement and collaboration, giving her clients the benefit of impeccable matches. She was also a business owner and managed a sales team for nine years, so she brings practical insights that drive success for her clients.
Patti’s thoughtful questions probe deep into the needs of each client, allowing her to pinpoint the best talent for the role from her vast network of qualified candidates. She is equally enthusiastic with candidates. Knowing that what she does changes lives, she provides insightful advice. With a heartfelt commitment to helping others, she situates candidates in positions where they will succeed. She has a degree and background in social work, where she honed keen communication and assessment skills. Passionate about cultivating long-lasting relationships with both clients and candidates, she is an ongoing resource for those she partners with.
Patti is a wife and mother, and outside of the office enjoys camping, hiking, cycling and volunteering. She is also a part-time makeup artist and takes pride in helping woman look and feel their best!