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Quality Systems & Continuous Improvement Specialist
Job Description
Working directly on the production floor, this person will partner with production leaders, technicians and cross-functional teams to build practical quality processes, improve consistency and ensure every area of the operation works to the same standard.
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Responsibilities
- Implement and continuously improve the ISO 9001 Quality Management System across all production areas.
- Work with production teams to establish and maintain consistent quality standards.
- Review production processes, documentation and quality data to identify gaps, trends and improvement opportunities.
- Plan and conduct internal audits and support customers, suppliers and certification audits.
- Manage NCRs and RMAs from initial identification through root-cause investigation, corrective action, verification and final closure.
- Evaluate new suppliers and maintain the approved supplier list.
- Develop, update and control quality procedures, SOPs, work instructions and production-area checklists.
- Provide management with clear reporting on quality performance, trends and recurring issues.
- Coordinate quality and safety training for production teams.
- Support Lean manufacturing, 5S and continuous improvement initiatives.
- Help build a workplace culture where quality is treated as a shared responsibility across every department.
- 4+ years of quality assurance or quality systems experience in a manufacturing environment.
- Experience developing and improving quality procedures, work instructions and production controls.
- Practical knowledge of ISO 9001:2015.
- Experience leading internal audits and supporting supplier, customer or certification audits.
- Strong technical writing skills, including procedures, work instructions and compliance documentation.
- Familiarity with API standards and quality requirements in an industrial or energy-related environment.
- An engineering or related technical degree is preferred.
- Experience with corrective action, root-cause analysis, NCRs, RMAs or supplier quality programs.
- The discussed salary range is $85,000 to $100,000 depending on experience
- Medical, dental and vision insurance.
- 401(k) plan with company matching.
- Paid time off.
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Meet Your Recruiter
Danielle Bragge
Managing Director & Co-Founder
Recruiting Specialty: Operations & Engineering
Danielle has had a rewarding career of over 30 years of recruiting in Canada and South Africa, including co-founding The Headhunters in 2009. Drawing on this extensive recruitment experience and managing the operations of her own businesses, she specializes in the placement of operations and engineering professionals. Focusing on senior-level searches, she has recruited coast-to-coast across a variety of industries, including manufacturing, energy, technology and construction.
Danielle’s business achievements are predicated on people, since she understands profoundly that companies are successful because of the individuals they hire and the leadership they cultivate. She partners with her clients to resolve critical vacancies, and with her highly consultative approach, helps them develop long-term human capital strategies to drive growth and sustainability.
Rising quickly during her early career through the ranks of Fortune 500 and Deloitte Best Managed companies in various management roles, Danielle was previously named one of the Top 100 Women in Business in Alberta. A mother of five, she strongly believes in balancing family, work and service to the community. In keeping with that spirit, she and her family run a not-for-profit organization called Saving the Hungry, leading teams to support community projects in developing countries.