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Operations Manager - CPG/Retail - 18981
Job Description
If you have a background in organizations focused on delivering services in areas like print services, marketing fulfillment or distribution, this may be your dream job as this company delivers end-to end retail marketing solutions.
The ideal candidate is a hands-on, detail-oriented leader with a proven ability to streamline operations and standardize practices. You would need to thrive in fast-paced environments and be skilled in managing and developing diverse teams.
Director of Operations Job Responsibilities:
- Work with the President to develop and execute operational plans.
- Manage departments to deliver top-tier fulfillment and operational services.
- Oversee resource planning, ensuring optimal staffing and effective workload delegation.
- Monitor budgets, identifying opportunities to boost productivity and performance.
- Drive continuous improvement to enhance client satisfaction and company success.
- Lead special projects and ensure compliance with legal and regulatory requirements.
- Generate reports, analyze data, and share insights to inform data-driven decision-making.
- Create and maintain business process documentation.
- Manage organizational data and oversee quality assurance, compliance, and KPI results.
- Build strong partnerships with vendors and suppliers to maximize quality, performance, and value.
- Monitor and manage vendor contracts, performance, and KPI compliance.
- Manage, coach, and develop a team of managers and individual contributors across various functions.
- Manage performance, feedback, and development plans for assigned teams.
- University degree or equivalent combination of education, training, and experience.
- Experience with third-party logistics (3PL) would be highly advantageous for this role.
- 5+ years of managerial experience in operations.
- Strong understanding of service-driven industries and distribution.
- Advanced proficiency in Excel.
- Experience with project management, ERP, financial software, reporting tools, and other business software.
- Strong business and financial acumen.
- The discussed salary range ranges from $125 000 - $140 000 depending on experience
- Comprehensive benefits package
- Hybrid work model
- A fantastic corporate culture, where people are valued for their contribution.
Meet Your Recruiter
Danielle Bragge
Managing Director & Co-Founder
Recruiting Specialty: Operations & Engineering
Danielle has had a rewarding career of over 30 years of recruiting in Canada and South Africa, including co-founding The Headhunters in 2009. Drawing on this extensive recruitment experience and managing the operations of her own businesses, she specializes in the placement of operations and engineering professionals. Focusing on senior-level searches, she has recruited coast-to-coast across a variety of industries, including manufacturing, energy, technology and construction.
Danielle’s business achievements are predicated on people, since she understands profoundly that companies are successful because of the individuals they hire and the leadership they cultivate. She partners with her clients to resolve critical vacancies, and with her highly consultative approach, helps them develop long-term human capital strategies to drive growth and sustainability.
Rising quickly during her early career through the ranks of Fortune 500 and Deloitte Best Managed companies in various management roles, Danielle was previously named one of the Top 100 Women in Business in Alberta. A mother of five, she strongly believes in balancing family, work and service to the community. In keeping with that spirit, she and her family run a not-for-profit organization called Saving the Hungry, leading teams to support community projects in developing countries.
