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General Manager Installations - 19416
Job Description
You’ll be responsible for driving growth and ensuring seamless alignment with Support Services and the Executive Leadership Team to bring the broader company vision to life.
If you’re someone who doesn’t just manage, but inspires, builds, and delivers—this is the opportunity to leave your mark.
General Manager Job Responsibilities
- Responsible for leading, developing and manage the Branch resources, creating a culture that is rooted in safety, excellent customer service and a drive for results.
- Recommend and implement action to improve revenue generation and profitability within the branch and satellite offices.
- Deliver on branch margin and profitability targets.
- Evaluate and manage branch expenditure
- Work closely with corporate credit & collections to ensure that all procedures are properly carried out and branch A/R is collected in a timely manner.
- Working with the branch sales team to develop market strategies to target potential customers.
- Utilizing feedback from the branch sales team and customer contacts, determining customer needs.
- Support and promote company-wide sales initiatives and ensure national account service requirements for the branch are met.
- Maintain positive customer relationships, in collaboration with and support the sales team.
- Identify, monitor and manage customer service standards, including timeliness and professionalism.
- Mentor, coach and support the Field Manager to deliver on margin and customer satisfaction metrics within the department.
- Proactively support the safety program and initiatives, comply with all safety policies and procedures, including customer site programs.
- Support the Warehouse Manager in development and maintenance of procedures to manage inventory turns, min-max levels, shipping and receiving, vendor warranty, and local purchasing.
- Execute timely communication through regular meetings with branch employees, adhering to a minimum standard of the corporate and branch governance schedule.
- Understand the demands of installation-based operations
- +5 years in a leadership role
- Must possess an effective, hands-on leadership style, capable of assessing situations, and challenging as a part of the senior leadership team
- Good negotiation skills and persuasive ability
- Must have strong verbal and written communication skills; the ability to communicate complex ideas and concepts.
- Strong financial acumen
- Good analytical and problem-solving skills
- Occasional travel to Fort McMurray
- The discussed salary range is $125,000 – $145,000 per annum depending on experience
- Comprehensive benefits package
- 30% bonuses
Meet Your Recruiter
Danielle Bragge
Managing Director & Co-Founder
Recruiting Specialty: Operations & Engineering
Danielle has had a rewarding career of over 30 years of recruiting in Canada and South Africa, including co-founding The Headhunters in 2009. Drawing on this extensive recruitment experience and managing the operations of her own businesses, she specializes in the placement of operations and engineering professionals. Focusing on senior-level searches, she has recruited coast-to-coast across a variety of industries, including manufacturing, energy, technology and construction.
Danielle’s business achievements are predicated on people, since she understands profoundly that companies are successful because of the individuals they hire and the leadership they cultivate. She partners with her clients to resolve critical vacancies, and with her highly consultative approach, helps them develop long-term human capital strategies to drive growth and sustainability.
Rising quickly during her early career through the ranks of Fortune 500 and Deloitte Best Managed companies in various management roles, Danielle was previously named one of the Top 100 Women in Business in Alberta. A mother of five, she strongly believes in balancing family, work and service to the community. In keeping with that spirit, she and her family run a not-for-profit organization called Saving the Hungry, leading teams to support community projects in developing countries.