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Operations Coordinator
Calgary, AB T1X 0L3 CA | Work from home flexibility TELECOMMUTE CA
Job Description
Our client is a growing Canadian e-commerce brand specializing in gym and fitness equipment for home and commercial use. As the business scales, the operations team plays a key role in ensuring smooth coordination between warehouse, logistics, inventory, and customer service.
The Operations Coordinator will assist with order processing, inventory updates, shipment tracking, and administrative support to ensure efficient daily operations across the business.
Operations Coordinator responsibilities:
- Support daily order processing and ensure accurate data entry into the e-commerce and inventory systems
- Track shipments and follow up with courier partners regarding pick-up, delays, lost parcels
- Communicate with the warehouse team regarding stock levels, order issues, and product availability
- Maintain operational spreadsheets, inventory data, and weekly performance reports
- Support customer service team with operational information (order status, returns processing)
- Help prepare documentation for returns, exchanges, warranties, and supplier claims
- Assist with scheduling and general operations administration
- 1+ years of experience in operations, logistics, administration, or inventory coordination
- Strong communication skills and ability to work cross-functionally (warehouse, customer service, suppliers)
- Proficiency in MS Office (Excel, Outlook); experience with Shopify, WooCommerce, or equivalent inventory systems is an asset
- High attention to detail and accuracy in data entry and documentation
- The discussed salary range is $40,000 – $50,000, depending on experience
- Hybrid work flexibility (office + remote days)
- Comprehensive benefits package
- Opportunities for career growth as the e-commerce business scales
Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
Meet Your Recruiter
Alina Bondarets
Recruitment Consultant
Operations & Engineering
With over eight years of international recruitment and human resources experience, Alina brings a powerful combination of strategic HR leadership, hands-on recruiting expertise and a global perspective to her work. Having worked in large corporate environments and fast-paced startups allows her to understand how roles truly function within a variety of organizations and translate business needs into precise hiring requirements. Early in her career, she worked within a major real estate development company in the Middle East, supporting recruitment and HR operations. She later transitioned into fast-growing tech and e-commerce startups, most recently serving as Head of Human Resources for a German e-commerce company with employees across multiple countries.
Alina’s approach to recruitment is grounded in trust and deep understanding. She takes time to truly grasp both her clients' business challenges and her candidates' career aspirations, working to create lasting and impactful placements. Known for her astute problem-solving skills, she approaches difficult searches with creativity and resourcefulness, believing that the right candidate is always out there. Her background in psychology, combined with her knowledge of HR practices, enables her to expertly assess fit, focusing on long-term success and cultural alignment.
An active member of CPHR Alberta, Alina is a CPHR Candidate, further strengthening her understanding of Canadian employment practices and workforce planning. She values an active and culture-driven lifestyle that includes spin classes, exploring art galleries, attending cultural events and spending time outdoors. Family is important to her, and she is a proud aunt and godmother to her nephew.