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Insurance Advisor 1 - 19409
Grand Prairie, AB T8V?6G1 CA | Work from home flexibility TELECOMMUTE CA
Job Description
Our client prides itself on fostering a family-like culture where respect, integrity, and collaboration are at the core of everything they do. They are committed to supporting their team and members with innovative insurance solutions that protect what matters most. The Insurance Advisor will be responsible for delivering exceptional customer service, understanding client needs, and offering tailored insurance products to ensure financial security and peace of mind.
Insurance Advisor responsibilities:
- Engage with customers through various channels including in-person, phone, and electronic communications
- Assess customer needs and recommend appropriate personal insurance products
- Provide professional, courteous, and timely service aligned with company values
- Collaborate with underwriting and internal teams to develop solutions for complex cases
- Use insurance software systems to manage policies and process transactions efficiently
- Promote membership benefits and identify opportunities for cross-selling life insurance products
- Maintain adherence to underwriting guidelines and service standards
- Minimum 1 year of experience in insurance or related customer service roles
- High School Diploma
- Level 1 General Insurance Agent Certificate or equivalent, with willingness to pursue Level 2
- Strong communication and interpersonal skills
- Proficiency with Microsoft Office and industry software
- Positive attitude, goal-oriented, and a commitment to continuous learning
- The discussed salary range is $40,000 – $50,000 depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Comprehensive benefits package including health and dental
- Opportunities for professional development and certification support
- Supportive, family-oriented work environment
Meet Your Recruiter
Lindie De Gouveia
Senior Recruitment Consultant
Insurance
With over 20 years of experience in insurance, financial services and professional recruitment, Lindie is a trusted talent partner for employers and job seekers, who appreciate her consultative, relationship-first approach. She specializes in the placement of insurance and risk management professionals, combining her industry knowledge, recruitment expertise and business acumen to bring a deep understanding of the needs and challenges of her clients.
Lindie has a proven track record of success in the insurance industry, and now applies this expertise to help clients build and motivate high-performing teams. She led the implementation and strategic growth of a shortfall insurance product, and has extensive experience as a Senior Risk Analyst. She has developed innovative risk management solutions in areas such as medical shortfall insurance, premium finance and alternative risk transfer mechanisms. Her understanding of insurance operations and risk analysis allows her to connect companies with employees who bring both technical qualifications and cultural alignment to their new roles.
Lindie made the move to Canada from South Africa in 2023. She holds a Bachelor of Commerce with majors in Business Management and Industrial Psychology, further enriching her ability to understand the human dynamics involved in recruitment, including personality ‘fit’ in the workplace. Outside of work, she keeps active with her teenager, balancing school, sports and outdoor activities.