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NetSuite Administrator - 19387
Calgary, AB T3E 6L1 CA | Fully Remote TELECOMMUTE CA
Job Description
Our client, is one of North America's fastest-growing company in their industry, providing reliable and cost-effective services across Canada and the USA. They are dedicated to delivering the best service experience by leveraging technology, sharing accurate information, and responding promptly to customer needs. They service residential, commercial, and industrial customers and operate a network of transport vehicles and service teams across North America.
The Systems Specialist will be responsible for managing and optimizing the organization’s technology systems, with a strong focus on the Oracle NetSuite ERP platform. This role plays a key part in ensuring seamless system performance and supporting the company’s accounting and operations teams.
Systems Specialist responsibilities:
- Oversee administration, configuration, and maintenance of the Oracle NetSuite platform
- Manage system upgrades, patches, and enhancements
- Collaborate with internal departments to gather requirements and implement system changes
- Troubleshoot and resolve NetSuite issues, including coordination with Oracle support
- Create and maintain reports, dashboards, workflows, and saved searches in NetSuite
- Provide training and guidance to users on NetSuite and system best practices
- Develop user guides, training videos, training manuals, and FAQ pages
- Maintain and optimize additional systems and software such as Google Workspace
- Monitor system performance and ensure security and data integrity
- Deliver first-and second-level IT support across hardware, software, and network needs
- Manage workstations, servers, mobile devices, user accounts, and security settings
- Support website administration, updates, and maintenance
- Create employee portal
- Lead or support IT-related projects including upgrades and new implementations
- Maintain detailed system documentation and ensure policy and regulatory compliance
- Suite scripting to extend and customize NetSuite, automate processes
- Manage user access
- Develop and maintain security protocols
- 3–5 years of experience in Business Information Systems & IT/System support, with a focus on Oracle NetSuite
- Experience in automating processes, manipulating data, and building custom user interfaces
- A Bachelor’s degree in Finance, Accounting, or Business Information Systems
- In-depth knowledge of Oracle NetSuite administration and configuration
- Understanding of ERP infrastructure, cybersecurity, and cloud-based systems
- Proficiency in troubleshooting hardware, software, and networking issues
- Experience with system integration and IT project management
- NetSuite certifications (e.g., SuiteFoundation, Administrator, ERP Consultant)
- Familiarity with scripting (e.g., JavaScript) for NetSuite customization
- Excellent problem-solving, communication, and cross-functional collaboration skills
- Experience in training and creating training materials
- Exceptional oral and written communication skills
- The discussed salary range is $85,000 – $100,000 depending on experience
- Candidates with additional experience and higher compensation expectations may also be considered
- Comprehensive benefits package
- Flexible, fully remote role with travel to branches across Canada and the USA
- Opportunity to work on cross-functional, high-impact projects in a growing company
Meet Your Recruiter
Tania McMahon
Senior Recruitment Consultant & Head of Coaching
Marketing & Information Technology (IT)
Tania is a seasoned leader with over 16 years of experience in recruitment, hospitality, events and marketing. Specializing in the placement of marketing and information technology professionals across Canada, she brings a wealth of expertise derived from her multifaceted career.
With a comprehensive understanding of both union and non-unionized environments, Tania has demonstrated a remarkable ability to identify, hire, train and retain highly successful teams across various sectors. A confident and articulate communicator, she excels at building and maintaining strong relationships with clients, stakeholders and colleagues. This collaborative approach, combined with her ability to orchestrate strategic solutions and her passion for nurturing talent, underscore her status as a leader in the recruitment industry.
Tania is an accredited success and mindset coach and has completed an accelerated MBA with a marketing focus. She is a fundraising event expert for local children’s charities and hospitals, and a proud mom of two sons who are making their mark on the world. In her spare time, she is often found travelling, kayaking or exploring the outdoors with her puppy.