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Customer Service Representative - 18769
Job Description
Customer Service Representative responsibilities:
- Consistently provide superior customer service to customers
- Maintains communications and provides expert knowledge to customers in a fast-paced environment in both French and English
- Collaborate with various departments to provide optimal solutions to meet the needs of the customers
- Conducts order entry with a high degree of accuracy
- Support in the development and implementation of campaigns
- Special projects as assigned by the team
- Provide relevant information to customers and sales employees
- 3 years of customer service experience
- College diploma or equivalent is required
- Strong proficiency in Microsoft Office Suite
- Excellent communication skills and strong phone etiquette
- High attention to details
- Enjoys collaboration and teamwork
- Ability to cultivate productive working relationships
- Adaptable and flexible
- The discussed salary range is $50,000-$55,000 depending on experience
- Comprehensive benefits package
- Paid vacation
Meet Your Recruiter
Rachael Pineau
Senior Recruitment Consultant
Office Personnel
Rachael specializes in the placement of administrative professionals and other office personnel. Combining over five years of experience in recruitment with her extensive experience in administrative roles, she brings first-hand insight into the nuances of the positions she fills. Her success with clients is rooted in a strong intuition for understanding people and her ability to think strategically. Her high fill rate and low falloff rate speak to her commitment to excellence.
When it comes to working with candidates, Rachael focuses on understanding their desires and motivations, guiding them strategically to make the right career decisions. Her honesty, transparency and strong rapport foster effective communication and trust. Her passion for recruiting stems from the satisfaction of making the perfect match, and her favourite part is the joy of getting to call a candidate to tell them they got the job. She has placed candidates at reputable organizations across a variety of industries including professional and financial services, tourism and the energy sector.
Rachael lives in Calgary and enjoys a variety of interests outside of work, including singing, roller derby, hiking, camping, drag racing and indulging nerdy crafting hobbies.
