Search jobs
Counter Sales Representative (Plumbing)
Job Description
We’re looking for an on-site Counter Sales Representative in the wholesale plumbing supply industry.
Our client is a well-established wholesale distributor specializing in plumbing products and solutions for contractors and trade professionals. Known for stability, long-term employee tenure, and internal growth, this organization operates in a high-demand, technical environment where product knowledge truly matters. The Counter Sales Representative will be responsible for supporting contractors and customers at the counter and over the phone, with a strong focus on plumbing-specific products, systems, and applications.
Counter Sales Representative responsibilities:
- Serve as the primary point of contact for walk-in and phone-in customers, primarily plumbing contractors and trade professionals
- Provide knowledgeable guidance on plumbing products, fittings, fixtures, and related materials
- Accurately enter orders into the ERP system, ensuring correct product selection and pricing
- Troubleshoot customer issues, backorders, and product questions using plumbing expertise
- Conduct stock checks and confirm availability across warehouse and branch locations
- Maintain organization and cleanliness of plumbing inventory, aisles, and counter areas
- Support shipping and receiving activities related to plumbing materials as Collaborate with warehouse and sales teams to ensure smooth daily operations
The successful candidate has:
- 2+ years of hands-on experience in the plumbing industry (counter sales, wholesale distribution, contractor support, or similar)
- Strong working knowledge of plumbing products, components, and real-world applications
- Proven customer service skills with the ability to support trade professionals efficiently
- Comfort working in a fast-paced, technical environment
- Basic computer proficiency and experience with order-entry or ERP systems
- A dependable, team-oriented workstyle and strong attention to detail
Compensation and benefits:
- The discussed hourly wage range is $22- $25 depending on experience
- Candidates with deeper plumbing knowledge may be considered at higher compensation
- RRSP matching and annual profit-sharing program
- 100% employer-paid medical and dental benefits
- Training and long-term advancement opportunities within the organization
Candidates must be legally authorized to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
Meet Your Recruiter
Deena Abramson
Recruitment Consultant
Administrative & Customer Service
Specializing in the placement of office personnel, Deena has over 8 years of success recruiting exceptional candidates for administrative and customer service roles. Beginning her career at a recruitment firm in Boston, she quickly advanced into leadership roles, overseeing a team of five direct reports while consistently managing a full desk of permanent and temporary roles.
Deena's recruitment philosophy is defined by her ability to move quickly and efficiently, matching clients with ideal candidates through her organized approach and strong communication skills. She is particularly passionate about building meaningful relationships, taking a personalized approach that ensures the right fit for everyone involved. Her goal-oriented mindset and commitment to transparency set her apart, as she carefully prepares candidates for interviews and provides honest, market-informed guidance about potential opportunities.
A recent transplant to Vancouver, Deena is an avid outdoor enthusiast who loves running and hiking, and has completed an 800km backpacking trip along the Colorado Trail. When not exploring the outdoors, she enjoys the company of her two cats with tea-themed names, Earl and Oolong.