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Commercial Claims Analyst - 19345
Winnipeg, MB R2C 0A1 CA | Work from home flexibility TELECOMMUTE CA
Job Description
What You’ll Be Doing:
- Lead the end-to-end claims process for mid-market and enterprise commercial clients - focusing on property, liability, and casualty files
- Liaise with insurers, adjusters, legal counsel, and vendors to ensure timely and fair resolution
- Interpret policy wording, coverage scope, and exclusions to help guide clients through the claims process
- Provide regular updates, timelines, and documentation to internal teams and external stakeholders
- Escalate and advocate for clients in contentious or complex claim scenarios
- Maintain claims data accuracy, spot trends, and provide loss analysis insights to support risk management discussions
- Support pre-renewal meetings with claims history reviews and strategy input
- 4+ years of commercial claims experience (brokerage or carrier background welcome)
- CIP designation or working toward it (or equivalent experience)
- A strong understanding of P&C coverages (CGL, property, equipment breakdown, etc.)
- Excellent negotiation and communication skills - especially under pressure
- Strong documentation and analytical skills
- A client-first mindset with the ability to balance empathy and business acumen
- A highly supportive brokerage environment where your opinion matters
- Low bureaucracy, high autonomy; you’ll manage your own files
- Real client relationships, not just back-office admin
- Opportunity to expand into mentorship or specialty claims areas
- Downtown Winnipeg location with hybrid flexibility
- The salary range is negotiable, based on applicant’s education, experience, skills and abilities
- Comprehensive benefits package
- Flexibility to grow the team
Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.
Meet Your Recruiter


Lindie De Gouveia
Senior Recruitment Consultant
Insurance
With over 20 years of experience in insurance, financial services and professional recruitment, Lindie is a trusted talent partner for employers and job seekers, who appreciate her consultative, relationship-first approach. She specializes in the placement of insurance and risk management professionals, combining her industry knowledge, recruitment expertise and business acumen to bring a deep understanding of the needs and challenges of her clients.
Lindie has a proven track record of success in the insurance industry, and now applies this expertise to help clients build and motivate high-performing teams. She led the implementation and strategic growth of a shortfall insurance product, and has extensive experience as a Senior Risk Analyst. She has developed innovative risk management solutions in areas such as medical shortfall insurance, premium finance and alternative risk transfer mechanisms. Her understanding of insurance operations and risk analysis allows her to connect companies with employees who bring both technical qualifications and cultural alignment to their new roles.
Lindie made the move to Canada from South Africa in 2023. She holds a Bachelor of Commerce with majors in Business Management and Industrial Psychology, further enriching her ability to understand the human dynamics involved in recruitment, including personality ‘fit’ in the workplace. Outside of work, she keeps active with her teenager, balancing school, sports and outdoor activities.
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